Team Teach Behaviour Support Training

An understanding of behaviour as communication, with practical de-escalation techniques and strategies to reduce disruption

Why Choose Team Teach Training

A toolkit of holistic strategies on de-escalation and crisis intervention.

Our training provides your team with a toolkit of holistic strategies on de-escalation and crisis intervention, both verbal and non-verbal, for supporting and reducing instances of disruptive and distressed behaviours, whilst reducing occupational violence.

Our courses provide individuals with a comprehensive understanding of the values and philosophy underlying the Team Teach approach to behaviour support. Our motivation stems from the imperative to ensure the safety of individuals who are distressed, as well as those around them.

Behaviour is a Form of Communication

We firmly believe that all behaviour is communication, influenced by personal experiences and emotions. Our approach emphasises a toolkit based on the 95% of understanding behaviours, promoting de-escalation and risk reduction.

The remaining 5% assesses the need for physical intervention in conjunction with a need analysis. We support your whole team to build confidence and expertise to ensure all understand how to best support individuals appropriately and with consistency.

Practical Solutions for your setting, based in Teamwork and Communication tailored to meet the needs of your setting

We can help you to provide staff with essential training in response to occupational violence and aggression, ensuring that you can continue to provide high-quality care.

Our training is suitable for professionals working in a variety of settings from education, disability, and human services which may include, healthcare, aged care, youth justice, and more!

We ensure each course delivered meets the needs of the particular organisation.

book a Course

Browse and book onto one of our public courses or book a private course.

Team Teach Behaviour Support Training Course Details

Behaviour support training from Team Teach offers benefits for everyone in your organisation. Each program is meticulously crafted to provide proven, safe strategies suitable for anyone tasked with supporting behaviours.

Our courses empower individuals with a foundational toolkit approach to behaviour management, enabling them to de-escalate, defuse, and minimise the need for physical intervention. Led by expert trainers with extensive experience and educational background, our training is available across Australia and New Zealand.

We offer a range of training options suitable for low to high-risk settings, including:

  • State Schools
  • Special, Education Support & SDS Schools
  • Catholic Schools
  • Independent & International Schools
  • Alternative schools
  • OHSC – Out-of-School Hours Care
  • Residential Services
  • Hospital Schools

With our award-winning training program, every member of your team, from frontline staff to reception and support employees, will acquire the skills and strategies necessary to assist distressed individuals effectively.

Direct Delivery by a Team Teach Trainer:

Level 1 Training: This one-day course explores positive behaviour strategies that you can use in your setting to de-escalate situations, reduce risk, and build stronger relationships with the individuals you support. This course is available both in-person, blended, and online. If in person can include safety supports – personal safety and disengagement techniques.

Level 2 Training: This 1.5/2-day course covers all our level 1 content and has additional time to include a wider range of physical restrictive practises for organisations that have a risk-assessed need for training in these techniques. The emphasis of this course remains on positive behaviour strategies and ways to reduce risk and restraint in your setting. This course is available both in-person and as a blended learning option with a mix of online and in-person training.

Advanced Modules: Subject to training needs analysis, all participants must have a current Level 2 valid certificate in place. Including but not limited to responses to everyday objects used as weapons and ground fights/assaults.

To view our programmes in more details click here.

Become a Team Teach Trainer and cascade our training to your organisation:

Foundation Trainer: This online course is delivered over two and a half days, with 3-hours of online learning to be completed before the two full days. Each session is usually a week apart. This course qualifies you to deliver Team Teach Level 1 (theory only) training for your organisation.

Foundation Trainer Plus: This course is delivered over 3 days of in-person training and includes all the Team Teach theory plus safety supports – personal safety and disengagement techniques. This course qualifies you to deliver Team Teach Level 1 training for your organisation.

Intermediate Trainer: This in-person course is delivered over five days. This course qualifies you to deliver Team Teach Level 1 and 2 training for your organisation.

Advanced Trainer: This in-person course is delivered over four days. This course qualifies you to deliver Team Teach Advanced Modules for your organisation. You must already hold an Intermediate Trainer certificate to take this course.

To view our programmes in more details click here.

WA Department of Education and ACT Education Directorate Trainer Courses: Please contact us for details and dates of the scheduled private courses running on behalf of the WA Department of Education and ACT Education Directorate.

We believe that all behaviour is a form of communication influenced by personal experiences and emotions. Through our training programs, we aim to enhance your understanding of the underlying drivers and motivations behind the behaviours exhibited by distressed individuals, while also providing you with constructive methods to effectively manage challenging situations.

Build staff confidence and increase competence

Our positive toolkit approach gives practical de-escalation and crisis intervention strategies you can use to minimise risk and manage conflict safely and respectfully in your setting. Build individual confidence and expertise so everyone knows how to deal with challenging behaviour appropriately and consistently.

Use Team Teach training to develop your team dynamic and shared vision of how to support distressed individuals to create strong, positive relationships between staff and service users.

A toolkit of strategies

Team Teach training helps every individual in your organisation respond in a way that is reasonable, proportionate, and necessary.

Our techniques promote a respectful, supportive approach. You will learn strategies that maintain positive relationships and encourage de-escalation together with a thorough needs analysis. For lower-risk settings, this may include low-level physical intervention techniques, including personal safety, guiding and prompts appropriate for the environment.

For higher-risk settings, our behaviour support training teaches strategies that ensure personal safety and the reduction of risk and reduction of physical intervention. Participants learn a framework of authorised physical intervention techniques specifically designed to support and respond to distressed behaviour safely. This training includes relevant legal standards and expectations related to the use of force, and reporting, recording, monitoring, and evaluating requirements.

We offer a range of delivery options so you can choose the method that suits your needs. Our training is designed to be flexible and meet the needs of a variety of learners. We provide public courses throughout the year all year round across Australia and New Zealand, and private courses are available for organisations at a venue of your choice.

In-person training: Face-to-face sessions are offered specifically for your organisation across Australia and New Zealand, delivered in-house at a venue provided by your organisation. Trainer courses are delivered in a variety of states or can be delivered on-site as a private course for your organisation.

Blended learning: Available for Level 1 and Level 2 courses, reducing the amount of face-to-face time required. Our online modules are self-paced independent learning, that can be completed at a time that suits you.

Virtual training: Where there is not a need for physical intervention techniques you can learn from the comfort of your home or workplace with our online learning options. *

*Please note that those who complete the course fully virtually will receive a Level 1 – Non-Physical certificate*

Learning Outcomes:

Participants will learn how to:

Increase understanding and awareness of behaviour as communication and develop a framework to better respond to reduce risk.

Develop a greater team dynamic in supporting individuals who are distressed with approaches that have impact and strengthen relationships

Utilise a toolkit of holistic strategies on de-escalation and crisis intervention, both verbal, and non-verbal for supporting with disruptive and distressed behaviours.

Dependent on training needs analysis:

Execute simple and safe disengagement techniques including personal safety, appropriate for a low-risk environment.

Have a toolkit of physical interventions, both non-restrictive and restrictive.

Our techniques are situated within a respectful, supportive approach to behaviour support strategies which maintains positive relationships.

We keep training logistics simple and easy. We have a wide range of dates and locations available across Australia and New Zealand. Individuals can be booked onto any of the courses that are running across the country. Alternatively, for larger groups, get in touch to discuss holding Team Teach training at your venue.

To book a public course: Click here to see our upcoming dates and book via the website, upon submission we will send you a finalised quote for you to confirm. Payments can be made via credit card or invoice. Alternatively, contact the team and we can advise you of the best-suited course for you.

For in-house training: Register your interest by filling in our simple enquiry form and we’ll be in touch to discuss your training requirements. One of our experienced team members will arrange a consultation to discuss your needs in more detail and arrange dates for the delivery of the course.

Our mission is to support individuals and organisations in moving beyond behaviour management; using strategies that lower risk, build relationships, minimise physical intervention, and create positive environments.

Central to this is our core belief is understanding that all behaviour is a form of communication.

This core belief reminds us all to reflect on how we think and talk about behaviour in our organisations, and potentially reconsider the language we use to describe it.

Every day, across the education and health and social service sectors, we support individuals with a diverse range of needs. And every day, we commit to providing the best care possible, ensuring that each and every person is equipped with the tools they need to thrive, and fulfil their potential.

We understand that your roles are not always easy, but our goal is to support you to provide the best care for individuals, whilst ensuring your staff team are fully supported and have access to professional development that really makes a difference.

Our courses are available for a variety of sectors

Education

Healthcare

Social Services

Train with us or Upskill your own staff to become team teach trainers

Train With Us – Direct Delivery

Public and private courses, hosted and delivered by Team Teach Trainers.

Our expert trainers deliver high-quality, engaging courses that can for both public and private courses available. With a focus on practical, hands-on learning, our courses are designed to equip your team with immediate, actionable skills.

Our trainers bring a wealth of experience and real-world knowledge, ensuring each session is not only informative but also relevant to the specific challenges your organisation faces.

By choosing us, you benefit from personalised training that drives real change, improves team cohesion, enhances communication, and fosters safer, more supportive environments for all.

Become a Team Teach Trainer

Courses teaching you everything you need to become a Team Teach Trainer, empowering you to deliver accredited training to others in your organisation.

For organisations looking for a cost-effective, flexible, and scalable solution, our Train-the-Trainer programme is the ideal choice.

This approach allows you to develop in-house instructors who can deliver our training directly to your staff, at your convenience. This allows you to have an in-house coach, who can become your Behaviour Champion.

By embedding this expertise within your organisation, you create a sustainable training model that adapts to your needs, while fostering a culture of continuous learning and growth.